Terms and Conditions

Deposit:  A deposit of 20% of the total rental cost (including pool heat) is required when booking our holiday villa.  As soon as this deposit is received, your booking will be confirmed.  The balance of the rental cost will be required 8 weeks before the beginning of the rental period.   For bookings made within 8 weeks of your vacation commencing, the full amount will need to be paid when the reservation is made.

Security Deposit:  A separate security/damage deposit of £200/$300 is required to be paid at the same time as the balance payment.  This will be refunded at the end of the rental period if our local Management Company confirm that there is no loss/damage.  The party leader agrees to accept full liability for all loss or damage caused by any member of their party during the occupation of the villa.  The party must treat the property, and all its furniture and fittings with respect.  Any loss or damage must be reported immediately to the Management Company.  There is a folder in your villa with important information from the Management Company.  Please take time to read through this. 

Cancellation:  If your party needs to cancel the booking, the following conditions will apply.  If your party cancels the booking up to 12 weeks prior to the arrival date, 50% of your deposit will be returned.  If you cancel after that 12 week period, unfortunately your deposit will not be refundable.  If you fail to pay the balance by the due date (8 weeks before your arrival), you may lose your booking and your deposit.  If the cancellation occurs after the balance has been paid, then the full amount will be lost.  We advise you to take out travel insurance with medical and cancellation cover as soon as your booking is confirmed. 

Occupancy:  Our villa is usually ready for occupancy from 4.00pm (16.00) on the day of your arrival and must be vacated by 10.00am on the day of your departure.  Only those persons identified on the booking form are authorised to use the property.  You must notify us of any changes to the persons booked to occupy the villa for insurance and legal purposes.  We would request you to respect our neighbours and to behave in a courteous and considerate manner at all times.  We want you to enjoy yourselves but please respect our neighbours and our property.

Maintenance:  Our home is looked after by our local Management Company – all contact numbers are in the villa instruction manual.  Any breakages, losses, accidents and problems must be reported to them as soon as they occur.  However, please be aware that there will be charges for any call-outs which are deemed unnecessary.  Access to the villa may be required by authorised maintenance personnel during your stay.

Pets:  Pets are not allowed in our holiday villa.  This is to safeguard the wellbeing of future guests who may suffer from allergies.

Smoking:  Smoking is not allowed in our villa. 

Force Majeure:  The owners of the property or their servants or agents will not be liable for any loss or delay occasioned by any of the following: Strikes, Riots, Political Unrest, Hostilities, War or threat of War, Terrorist Activity, Industrial Disputes, Fire, Flood, Tornadoes, Hurricanes, Weather Conditions or any other event beyond our control.  We advise you to take out adequate travel insurance to cover such eventualities.

Disclaimer:  The owners of the property or their agents accept no liability for personal loss or injury to guests whilst at the villa.  Please use the swimming pool with great caution as it is an obvious source of danger, especially for young children.   We cannot accept any liability whatsoever for any injury/accident caused as a result of using the swimming pool in our villa.  The doors to the patio/swimming pool area are fitted with alarms for the safety of guests, particularly young children.  This is required by law and disabling or tampering with the alarm is a Federal Offence.

Locating our Villa:  Approximately two weeks prior to your arrival date you will receive full details about the location of the villa, driving directions and access/alarm codes.